Refund policy

We care about our quality, reputation and value. However, on rare occasions, a defective product may be shipped to you or be damaged while in transit. If you have received a damaged/defective product, we will happily provide you with a replacement at no additional cost. You will need to save the merchandise & box and take 2-3 photos and contact us if this happens. Please send your photos & order number to witheredmeadow@gmail.com within one week of delivery in order to receive your replacement products. 

Please note we do not replace items with incorrect shipping addresses or lost items showing “delivered” in shipping status/tracking update. However, we will do our best to work with you should this problem arise. 

All Sales are Final. 

We do not accept returns or exchanges except for in cases of defective/damaged products.

Only items purchased from www.witheredmeadowapothecary.com will be accepted for replacements. We do not accept merchandise purchased from retail stores.